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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Cook

March 27, 2024

5  out of  5 rating by Jeff Cook
"Very rarely do I take the time to remark about the entities that I have had successful transactions with but I am uniquely qualified and compelled to do so in this particular case. Over the decades I have experienced superior customer/client interactions to include a long enduring relationship with the John Fortier State Farm Insurance Agency in Waterville even reaching back to the days of John's late father Malcom Fortier. In the rare instances that I have had claims and required their services and in particular the same knowledgeable loyal and devoted staff that have been at the agency for over three decades and have always been highly motivated, accommodating and forthright. "Like a Good Neighbor State Farm is There" Is not just another marketing slogan but is truly a function of their personas. John, Alek, Ann and Kristal are phenomenal personalities, rendering great service for which translates into great results. I factually can not say that all State Farm Agencies deserve such accolades but what I truly can say is that the John Fortier State Farm Agency in Waterville is way above their insurance contemporaries!"
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Lisa Sweet

February 16, 2024

5  out of  5 rating by Lisa Sweet
"I have been a customer with John Fortier State Farm all of my adult life - and just today added my son to the auto insurance! Everyone there has always been so wonderful - extremely responsive and very knowledgeable!"
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Will Smith

November 11, 2023

5  out of  5 rating by Will Smith
"Excellent service! Great staff."
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Jason Maxwell

September 20, 2023

5  out of  5 rating by Jason Maxwell
"Kristal and Anne are the best! 5 stars!"
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Gary Gray

September 11, 2023

5  out of  5 rating by Gary Gray
"Great service"
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Gary Gray

September 6, 2023

5  out of  5 rating by Gary Gray
"Great service"
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Steve MacKnight

August 30, 2023

5  out of  5 rating by Steve MacKnight
"John Fortier’s team offers great customer service!"
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Kevin Simpson

June 30, 2023

5  out of  5 rating by Kevin Simpson
"I've been with John Fortier State Farm Agency for 36 years. They're helpful, professional, and willing to go the extra mile when you need them most. I'd recommend them to anyone."
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Jamie Vanvliet

November 30, 2022

5  out of  5 rating by Jamie Vanvliet
"Easy going always available good prices"
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Denise .j

October 6, 2022

5  out of  5 rating by Denise .j
"The John Fortier group has gone above and beyond for me..for many years"
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Tom Casavant

June 21, 2022

5  out of  5 rating by Tom Casavant
"Easy to communicate with and excellent service! I would highly recommend them."
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Tonia Tibbetts

May 22, 2022

5  out of  5 rating by Tonia Tibbetts
"I love this office; staff is always very helpful and responsive. Great service and great value."
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Jared & Faith Poirier

May 4, 2022

5  out of  5 rating by Jared & Faith Poirier
"Kristal helped us find the exact coverage we needed for our home with fast friendly service! Highly recommend!!"
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Dennis Bowman

April 12, 2022

5  out of  5 rating by Dennis Bowman
"Great people, John is a stand up guy. Great company"
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Dana Southworth

February 28, 2022

5  out of  5 rating by Dana Southworth
"Professional, courteous, and easy to talk to and deal with. There is always a live, friendly person answering the phone."
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patrick smith

January 31, 2022

5  out of  5 rating by patrick smith
"Super fast. Always friendly and helpful. I feel like they know me."
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Margo B (GeekyGoddess420)

January 5, 2022

5  out of  5 rating by Margo B (GeekyGoddess420)
"Always have had wonderful experiences dealing with the office. ♡"
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Lee Page

October 28, 2021

5  out of  5 rating by Lee Page
"Great service and people to deal with!"
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Andrew Klein

October 25, 2021

5  out of  5 rating by Andrew Klein
"Love the new location, much easier with the new drive through, thank you guys for making me feel like family !"
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Jason Brooks

September 22, 2021

5  out of  5 rating by Jason Brooks
"Always top notch!"